COOKIE POLICY


This Cookie Policy was last updated September 2020.

Our website uses cookies to distinguish you from other users of our website. This Cookie Policy tells you about how we use cookies, why and how this improves our service to you. We also provide you with information about how you can manage your cookies. We reserve the right to make changes to this Cookie Policy at any time. If we do make changes, the up-to-date version will always be available on our website and becomes effective immediately. 

1. What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

2. Why do we use cookies?

Cookies help us to provide you with a good experience when you browse our website and also allows us to improve our site.

3. What types of cookies do we use?

We use the following cookies: 
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

We do not currently use the following types of cookies:
Advertising or targeting cookies which record your visit to our website, the pages you have visited and the links you have followed in order to tailor our website and advertising to be more relevant to your interests.
Third party cookies which include social plugins, allowing you to share your experience on social networks.

If we make any changes to the types of cookies we use, we will let you know. 

You can find more information about the individual cookies we use and the purposes for which we use them below:
Cookie(s)
HTTP Cookies 
Issuer
Google Analytics by Google
More Info
Google Analytics is used to collect information about how visitors use our website. The cookies collect information about what a visitor has done on previous pages / interactions with the website. We use this information to compile reports and to help us improve the website.

Cookie(s)
Pardot:
visitor_id<accountid>
pi_opt_in<accountid>
visitor_id<accountid>-hashlpv<accountid>
Issuer
Pardot by Salesforce.com
More Info
Pardot tracks visitor and prospect activities on our website and landing pages by setting cookies on your browser. Cookies are set to remember preferences (like form field values) when you return to our website. Pardot also sets a cookie for logged-in users to maintain the session and remember table filters. 

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, providers of external services like payment processing or web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:
Stripe, our payment processor. As set out in our Privacy Policy when you enter your payment card details, they are provided direct to Stripe. Stripe uses cookies to ensure that the payment is taken properly, detect and prevent fraud, and understand how people interact with Stripe. For further information, please see Stripe’s Cookie Policy.

You can deactivate the use of third party advertising cookies when you agree to our cookies policy.

4. How you can block cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. You can also visit www.allaboutcookies.org which provides information on how to block cookies from a number of browsers. You’ll also find more general information about cookies. 

5. How long will cookies last?

Except for essential cookies, all cookies will expire after 180 days.